Personal data we may collect about you
We will obtain personal data about you (such as your name, address, membership number, payment details) whenever you complete an online form.
For example, we will obtain your personal data when you ( register as a supplier, send us feedback, post material, contact us for any reason, sign up to a service, enter a competition, purchase goods or services). We may also obtain sensitive personal data about you if you volunteer it during the completion of an online form. If you volunteer such information, you will be consenting to our processing it for the purpose of improving and personalise our services to you.
How we use your personal data
We will use your personal data for the purposes described in the data protection notice that was given to you at the time your data were obtained. These purposes include:
If you have given permission, we may contact you by mail, telephone, SMS, text/picture/video message, fax, email about products, services, promotions, special offers, charitable causes that may be of interest to you. If you prefer not to receive any direct marketing communications from us, you can opt out at any time. See further 'Your rights', below.
Disclosure of your personal data
We may disclose your personal data to:
While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.
We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud prevention and compliance.
To enable us to make credit decisions about you and members of your household and for fraud prevention and money laundering purposes, we may search the files of credit reference and fraud prevention agencies (who will record the search). We may disclose information about how you conduct your account to such agencies and your information may be linked to records relating to other people living at the same address with whom you are financially linked. Other credit grantors may use this information to make credit decisions about you and the people with whom you are financially associated, as well as for fraud prevention, debtor tracing and money laundering purposes. If you provide false or inaccurate information and we suspect fraud, we will record this.
Information about other individuals
If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:
Transfers of data out of your country
When you signed up for the provision of products or services or membership of this website you agreed that we may transfer your personal data to countries outside your country of residence. Rest assured that we will always ensure any transfer is subject to appropriate security measures to safeguard your personal data.
You have the right, subject to the payment of a small fee, to request access to personal data that we may process about you. If you wish to exercise this right, you should:
You have the right to require us to correct any inaccuracies in your data free of charge. If you wish to exercise this right, you should:
You also have the right to ask us to stop processing your personal data for direct marketing purposes. If you wish to exercise this right, you should:
Our contact details
We welcome your feedback and questions. If you wish to contact us, please send an email to firstname.lastname@example.org or you can write to us at the below mentioned address, or call us on 0782232232 (Zimbabwe).
Our registered office is No. 84 Piers Road, Borrowdale , Harare, Zimbabwe.